1. The purpose of processing personal information TW Enersys(http://twenersys.com) processes personal information for the following purposes: the processed personal information will not be used for any purpose other than the following purposes.
A. Customer service requests
Processing the personal information to notify the customers, such as completion of service requests
2. Processing the submitted personal information
① TW Enersys(http://twenersys.com) handles the following personal information items.
- Required field: Author, Title
- Optional : E-mail , Contact , Company
3. Processing and retention of personal information
① TW Enersys(http://twenersys.com) will process and retain the personal information during the period that was agreed upon at the time of concession from the individual, or the period specified in the related regulation.
② Specific personal information processing and retention periods are as follows.
- Records of consumer complaints or disputes: 3 years